Director – Design Planning & Services

JOB PURPOSE

Lead the Group Design Planning & Services function as the integrated backbone of the Group Design Studio, connecting master planning, infrastructure planning and engineering, public realm, architecture, interior design, design management and design innovation. Establish governance, programme, data and performance frameworks that enable coordinated design delivery, design excellence, efficiency and scalability across a multi-project portfolio.

KEY RESPONSIBILITIES

Design Governance and Integration

• Establish end-to-end design frameworks integrating all disciplines, with common standards, interfaces, decision pathways and accountabilities.
• Establish unified design governance, procedures and quality frameworks across disciplines.
• Act as central integrator across design teams, resolving interface risks and ensuring coherent end-to-end design outcomes.

Programme, Resources and Consultants

• Lead design programme planning, resource orchestration and milestone governance across all design disciplines.
• Proactively manage interdependencies across planning, infrastructure, buildings and interiors, optimising resource deployment across concurrent developments.
• Develop and manage the integrated design procurement strategy, coordinating consultant scopes, interfaces, performance expectations and commercial compliance.
• Maintain consistency of design intent and accountability across the consultant ecosystem.

Data, Digital and AI

• Own the Studio's integrated data and systems architecture, providing visibility of progress, dependencies, resources, risks and decisions.
• Embed AI-enabled tools, including large language models and agents, to improve scenario planning, tracking, risk detection, reporting and cross-discipline coordination.

Performance and Studio Operations

• Deliver portfolio insights to the Group Chief Design Officer and Governance Committees on progress, quality, dependencies, resources and delivery risk.
• Lead Studio operational support, setting team objectives, developing capabil…