Area Manager, Amazon Now, Amazon Now

Do you pioneer? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customers and working backwards? Do you want to be part of a newly formed organization that is designing and launching new business models across AMET? If so, Ultra Fast Grocery is looking for a highly experienced operations manager for the role of Operations Manager to lead the last mile operations for Amazon Now (15 mins) in Saudi Arabia.

The successful candidate will be responsible for Last mile operations through a multi-channel operation including Delivery service partners and 3p carriers. They will be a natural self-starter who is comfortable leading a large, complex last mile network. They will have a true hands-on approach, understand last mile technology, have strong project management skills, internal/external stakeholder management and be an effective communicator. The leader will to lead Ops org for multiple sites/dark stores in countries with a team of Area Managers

In order to be successful in this position, you need to be comfortable interfacing and driving with various functional teams, ranging from finance, DEX, business, HR, operations, to tech/product, projects and procurement, and individuals at all levels of the organization. Keeping an open mind, a drive-and-ambition and ability to deal with ambiguity will help you remain innovative in our culture.

Key job

responsibilities

As a key link between local operations and country business teams, you will help drive innovation, test new ideas and ensure that best practices are being followed safely.

Six key areas that you'll always focus on include Safety, People, Quality, Customer Experience/Speed, Productivity, Costs and Environment.

Supporting project execution working accross multiple function in the org.

Should be able to amicably resolve issues during passionate discussions between various functions.

Should be able to hold respective functions accountable for…

• 1+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
• 1+ years of performance metrics, process improvement or lean techniques experience
• Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.

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