City Manager, External Fulfillment

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our External Fulfillment team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives? Are you equally comfortable digging into business

requirements

as you are drilling into architecture and design with development teams? Join the External Fulfillment team as a City Manager.

Key job

responsibilities

Key job responsibilities

• Monitor operations of the assigned sites and suggest & deploy improvements
• Identify useful data accumulated from multiple sources and take necessary actions
• Foresee implications based on current data and trends
• Be organized and prompt in notifying the situation, problem solve and recur prevention
• Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy
• Train & direct associates for action and conformance of norms & practices
• Audit the sites for various operational conformances, restrictions and norms
• Conduct audits on based on SOPs, analyze data and propose features focusing on i…

• Speak, write, and read fluently in English
• Experience with Microsoft Office products and applications
• 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
• Bachelor's degree

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visithttps://amazon.jobs/content/en/how-we-hire/accommodationsfor more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.