Head of SMB MENAT/ SSA, EMEA SMB

We are seeking an exceptional leader to drive AWS's Small and Medium Business (SMB) segment across the MENAT and SSA. This pivotal role will lead a high-performing team of Sellers to accelerate cloud adoption among SMB customers in one of AWS's most strategic markets. This Leader will be responsible for developing and executing go-to-market strategies, building partner ecosystems, and delivering revenue growth while fostering a culture of innovation and customer obsession. This role reports to the EMEA SMB Segment Leader and is a key member of the EMEA SMB Leadership Team.

As a senior sales manager and leader of SMB sales organization you'll be responsible for exceeding revenue objectives, key performance goals, and developing your team. You'll lead, collaborate, and inspire a group of account managers while being responsible for revenue and market share growth with both new and existing AWS customers.

Key job

responsibilities

Strategic Leadership & Execution

Develop and execute comprehensive SMB growth strategies for the UKI market

Drive revenue growth and customer acquisition targets through data-driven decision making and innovative go-to-market approaches

Build and lead a high-performing team of CSRs and Field Sellers, fostering a culture of ownership, innovation, and customer obsession

Establish clear performance metrics and accountability frameworks to track team and business performance

Partner Ecosystem Development

Build and scale a partner-led SMB business model in alignment with EMEA's 2028 partner strategy

Develop strategic relationships with key partners, including ISVs, SIs, and resellers to expand market reach

Leverage AWS Partner Network to accelerate customer adoption and solution delivery

Customer Success & Growth

Champion customer obsession by ensuring exceptional customer experiences throughout the cloud journey

Drive adoption of AWS services, with particular focus on emerging technologies including GenAI, data analytics, and migration solutions

Implement scalabl…

• Bachelor's degree in science, technology, engineering, math, business or equivalent
• Experience in a people management role, leading teams and growing organizations
• Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)
• Bachelor's degree in business, data science, public administration, finance, engineering, human resources, or related field, or MBA
• Experience in technology-related business development, sales strategy, operations, or other sales-related fields
• Experience in the advertising, media or agency landscape, and proven track record of reaching and exceeding sales revenue goals via new and existing business
• Master's degree in management, business administration, economics, engineering, marketing, or Bachelor's degree
• 5+ years of business development, account management, product management, project management, financial analysis and/or marketing experience
• Experience communicating complex concepts clearly and persuasively to different audiences
• Experience designing and executing joint marketing plans with strategic alliance partners with global footprint
• Experience developing tools, reports, process maps, scorecards, and data visualizations that improve upon those currently employed for understanding the business and making decisions

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