L&D Driver Trainer, AMZL-Transportation L&D
About the role
This position requires in-role training at an operating site.
Amazon is seeking self-motivated Driver Trainers to join our team and help build a network of customer-centric Delivery Associates in the communities where we operate. As a Driver Trainer, you have a passion for mentoring others; you are comfortable teaching and guiding conversations in large groups and you believe in hands-on training and conducting drive-alongs with Delivery Associates to instill safe practices.
As a Driver Trainer, you are responsible for establishing the right driver training culture in your delivery station, setting up the training experience, and independently instructing training sessions. You educate Delivery Associates on the foundational safety, quality, and productivity aspects that are an important part of the Delivery Associate daily routine. You enable the success of Delivery Associates by adapting to different learning styles and taking a hands-on training approach to demonstrate what good looks like. You exhibit Learn and Be Curious by answering all Delivery Associates' questions and finding the answers if you are not sure of the correct response.
As part of the new hire DA Day 0 training, you are responsible for ensuring completion of all assigned mandatory trainings.
As a Driver Trainer, you are expected to lead by example and demonstrate the Amazon Leadership Principles at all times. In this position you will play a key role in keeping our commitment to exceed customer expectations by ensuring Delivery Associates are set up for success to deliver customer orders, large or small, on time at the right place.
Key job
responsibilities
- Facilitate daily training classes for up to 30 people (based on training capacity), including in-station classes and drive-alongs
- Create Learning App users and assign Day 0 Onboarding training
- Follow-up on Day 1 training assignments
- Partner with Delivery Service Partners (DSPs), Operations Managers, Area Managers, and Learning Teams to coordinate, facil…
Requirements
- High school or equivalent
- 1+ years of Microsoft Office (Word, Excel, and Outlook) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Excellent communication skills in both English and Arabic
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Valid driver's license and proof of insurance
- Must be able to obtain and maintain a Driver Qualification File
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Must have
experience delivering training to both individuals and groups
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