Senior Account Manager, Quick Commerce, Last Mile Logistics, Delivery Service Partners (Saudi National)

Amazon's Delivery Service Partners are business owners who build and run last mile delivery businesses for Amazon. As a Senior Account Manager, you will be their advisor and operating partner. You will lead a team of 6+ managers who look after 80+ delivery partners in Amazon's quick commerce business (15 minute and 2 hour delivery) across Saudi Arabia. Some owners are first-time entrepreneurs with no logistics background, and others are seasoned logistics carriers.

You will manage each partner relationship across the whole lifecycle of the business. That means helping owners solve their biggest challenges, shaping their business planning, and spotting obstacles early so they can make sound decisions and succeed.

This role requires flexibility and regular travel between sites to meet business owners in person every week.

Key job

responsibilities

As a Logistics Account Manager, you will manage a team of 6+ Managers to manage 80+ DSP accounts in Amazon's quick commerce business (15min and 2H delivery) across the Kingdom of Saudi Arabia including entrepreneurs with no background in the logistics industry, or seasoned logistics carrier (Depending on business program)

Work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics.

Collaborate with an integrated internal team of Program Managers and Compliance and Finance personnel to ensure owners launch and scale their business in compliance with program requirements.

Support owners by removing obstacles and improving financial, operational, and safety practices at the network level.

As Lead, Logistics Supply chain Manager will do this by analyzing problems, discovering insights, delivering recommendations, and driving change both internally and externally.

They will collaborate frequently with a wide array of integrated internal stakeholders such as Partner Relations (PAR), Value Added Service (VAS), Legal, fleet and networ…

• Bachelor's degree
• Experience influencing internal and external stakeholders
• 5+ years of team management experience
• MBA
• 7+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience
• Bachelor's degree in management, business administration, economics, engineering, marketing
• Experience in transportation or supply chain

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