Senior Last Mile Logistics Partner Manager, EG, MEA-TR Last Mile DSP

Would you like to be part of a team focused on driving innovation in the transportation industry while working to empower entrepreneurs and contribute to Amazon's sustainability goals?

Equal parts advisor and operating partner, Amazon's team of Delivery Partner Managers and Senior Managers assists and guides our Amazon DSPs (Delivery Service Partner) business owners as they build and grow successful last-mile businesses during a transformational time.

As a Sr. Delivery Partner Senior Manager, you will manage the DSP relationship across the entire lifecycle of the business. As trusted advisors, you will work alongside DSPs to help solve their biggest challenges at a programmatic level, influence their business planning and strategy, and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are set up for success.

Key job

responsibilities

Partner with 25-30 DSP owners across Egypt including entrepreneurs and established businesses in last mile industry, or seasoned logistics carriers (Depending on business program)

Work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics.

Collaborate with an integrated internal team of Program Managers and Compliance and Finance personnel to ensure owners launch and scale their business in compliance with program requirements.

Support owners by removing obstacles and improving financial, operational, and safety practices at the network level.

As Lead, the Delivery Partner Senior Manager will do this by analyzing problems, discovering insights, delivering recommendations, and driving change both internally and externally.

Collaborate frequently with a wide array of integrated internal stakeholders such as Partner Relations (PAR), Value Added Service (VAS), Legal, Fleet, and Network Health, to name a few. The Delivery Partner Senior Managers support owners by remov…

• Experience using analytical, account management, and productivity tools, such as, Oracle Business Intelligence, SalesForce, Tableau, or similar
• 8+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience
• MBA

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