SME Program Manager Automation , Quick Commerce

Lead the development and implementation of automation tools and GenAI initiatives to optimize GSF operations

Design and deploy data-driven solutions to improve operational efficiency

Analyze complex datasets to identify optimization opportunities and develop predictive models for capacity planning

Create and maintain dashboards and reporting systems for operational metrics

Collaborate with stakeholders to implement technical solutions for warehouse management

Drive process improvements through technical innovation and data analysis

Manage end-to-end project lifecycle for technology implementations

Technical Skills Required

Strong proficiency in Python programming and SQL

Experience with data science and machine learning techniques

Ability to develop and maintain ETL pipelines

Expertise in data visualization tools (Tableau, Power BI, etc.)

Understanding of warehouse management systems and supply chain technologies

Experience with cloud computing platforms (AWS preferred)

Ability to translate business

requirements

into technical solutions

Strong analytical and problem-solving

skills

Experience

in process optimization and automation

Qualifications

Bachelor's degree in Computer Science, Data Science, Engineering, or related field

3+ years of relevant experience in technology and operations

Proven track record of implementing technical solutions in operations environment

Experience with agile methodologies and project management

Strong communication and stakeholder management skills

• 3+ years of data visualization and reports tools experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program

requirements

and using data and metrics to determine improvements

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

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