Sales Operations Executive - Inside Sales

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.

As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As a Sales Operations Executive, you will be responsible for supporting, enabling, and driving the sales teams to sell better, faster, and more efficiently. You will provide support through strategically implemented tools and engagement techniques to enable them to focus more on selling to drive business results. You will work closely to support the clients as a key point of contact operationally and as a key support for the relevant account manager.

In this role, you will

Lead Management

• Maintain and manage sales databases by taking ownership of documentation;
• Verify the existing pools and assign the clients to the Account Managers based on location and language preferences as per rotations;
• Maintain, update, and edit client's information;
• Assist with supporting new business onboarding through account set-up & going live;
• Provide operational support & point of contact assistance to our clients;
• Monitor and report on credit utilisation for account managers;
• Manage failed payments, contract activations/cancellations, client documentation.

Business Enablement

• Support in onboarding and educating new and current account managers;
• Set up methodologies and processes on an ongoing basis;
• Share reporting on operational performance to provide insights to streamline the processes;
• Utilise all business tools made available to you, such as Sales CRM, Learning Management System, Product updates, etc;
• Provide Sales/Account Managers with appropriate insight into issues and opportuni…