Relationship Manager

Lendo·LinkedIn·Riyadh, Saudi Arabia·On-site·1 month ago

About the role

As Lendo continues to scale, we are looking for a relationship-driven and commercially minded Relationship Manager to join our growing team. This role will play a key part in building and nurturing client relationships, identifying new business opportunities, and helping SMEs access the financing they need to grow. Working within a fast-paced FinTech environment, you'll contribute directly to our mission of transforming business finance in Saudi Arabia through fast, secure, and transparent lending solutions.

Key Responsibilities

Client Relationship Management

Maintain a deep knowledge of Lendo's products and services, staying updated on new offerings and industry trends.
Build and sustain strong relationships with prospective and existing clients, becoming their go-to resource for financial solutions.
Conduct regular site visits and e-meetings with clients to maintain engagement and support.

Business Development

Research and pursue new business opportunities to expand Lendo's client portfolio.
Identify and evaluate potential clients to assess compatibility with Lendo's products and services.
Upsell and cross-sell relevant products and services, enhancing value for clients while contributing to revenue targets.

Client Needs Assessment & Solution Provision

Identify and understand clients' needs, goals, and challenges, recommending tailored solutions to address these.
Provide clients with in-depth product and service consultations, guiding them through the decision-making process.
Ensure client satisfaction by delivering a seamless onboarding experience and ongoing support.

Sales & Revenue Generation

Meet and exceed sales and revenue targets by actively managing client accounts and leveraging opportunities for growth.
Track and report on client engagement and revenue performance, providing insights to the sales team.