Operational Risk Manager
About the role
Key Accountability
Operational Risk Management
Lead and support the operational risk and fraud management framework by collaborating closely with business stakeholders to identify, assess, monitor, and mitigate risks arising from inadequate or failed internal processes, people, systems, fraud events, or external factors. Ensure effective controls are established to protect the organization while supporting sustainable business growth.
Operational Risk & Fraud Program Design
Design, develop, and continuously enhance a best-in-class Operational Risk and Fraud Management Program that aligns with regulatory requirements, industry standards, and the organization's strategic objectives.
Monitoring, Testing & Reporting
Establish and maintain robust monitoring, testing, and reporting mechanisms to ensure the effectiveness of operational risk and fraud controls. Develop meaningful risk and fraud metrics, dashboards, and reporting frameworks to support informed decision-making by management.
Fraud Detection & Continuous Improvement
Help establish fraud detection enhancement initiatives, automation projects, and control optimization efforts. Monitor emerging fraud trends, vulnerabilities, and threats, implementing proactive measures to strengthen the organization's fraud defense capabilities.
Business Coverage & Risk Mitigation
Plan, develop, implement, and review a broad range of risk and fraud mitigation activities across all business functions to strengthen internal controls and improve organizational performance.
Root Cause Analysis & Corrective Actions
Oversee the investigation of operational risk and fraud incidents, ensuring comprehensive root cause analysis is performed. Monitor corrective action plans through testing and validation to confirm sustainable remediation and control effectiveness.
Operational Risk & Fraud Culture
Promote a strong risk and fraud awareness culture across the organization by embedding transparency, accountability, and ownership of risks and controls throug…