Head of Learning & Development

Optasia is a real-time financial intelligence company. We build precision intelligence that unlocks financial opportunity at scale, running millions of automated credit decisions every day across high-growth markets where formal credit data is limited. Our AI-powered platform turns permitted behavioural data and real-time signals into precise, responsible credit decisions. Embedded within the systems of telcos, banks, digital wallets and other partners, it helps them extend relevant financial services to more people while maintaining strong portfolio control and opens profitable new segments that were previously out of reach. This is how Optasia turns potential into financial progress, responsibly and at scale.

About the Role

We are looking for a Head of Learning & Development to build Optasia's global learning and capability agenda from the ground up. This is a standalone, hands-on role with end-to-end ownership: diagnosing capability needs, setting the strategy, designing the operating model, selecting and implementing the right technology and partners, creating learning solutions, driving adoption, and measuring business impact.

The role will partner closely with leaders, People Business Partners and subject-matter experts across regions and functions. It requires someone who can move confidently between strategic design and practical delivery, while embedding responsible AI knowledge and everyday AI usage into how employees and leaders learn, work and make decisions.

What You'll Do

• You will own the complete learning lifecycle and turn business priorities into scalable, measurable capability-building solutions.
• Create and own a global Learning & Development strategy, roadmap and annual plan aligned with business priorities, workforce needs and the People strategy.
• Build the L&D function from scratch, including governance, intake and prioritisation, learning standards, delivery methods, vendor management, budget management and reporting.
• Run organisation-wide learning nee…