Creative Operations Manager
About the role
Passionate about fashion and technology? Join the coolest e-commerce team in the Middle East at Ounass! As the definitive home of luxury, we offer everything from fashion to beauty, watches, home, and jewelry, serving Middle Eastern customers with unparalleled style. Our culture fosters success, prioritizing customer and employee satisfaction. Part of the prestigious Al Tayer Group and based in vibrant Dubai, we're a diverse team of 500+ members across the globe, driving innovation and growth together. Join us and be part of something extraordinary!
We are looking for aCreative Operations Managerto lead the operational engine behind the Creative department at Ounass, driving scale, efficiency and workflow excellence across the team. Working in close partnership with the Head of Creative and Editorial, you will own end-to-end creative operations - from resourcing and workflow design to process improvement and the adoption of AI and automation - enabling the team to produce more, move faster and work smarter, without compromising the high creative standards that define Ounass.
We are looking for someone who thinks in systems as well as projects - someone who can identify friction, simplify ways of working and build scalable, technology-enabled processes that free up our creative talent to focus on what they do best: creating exceptional work and bringing the Ounass luxury experience to life.
What You Will Be Doing
Strategic Roles and
Responsibilities
- Act as the strategic and operational right hand to the Head of Creative, translating department strategy into scalable systems, workflows and resourcing models.
- Lead the department's AI and automation agenda, positioning Ounass Creative at the forefront of efficient, technology-enabled creative production.
- Identify and prioritize areas of process improvement across the creative lifecycle, building the roadmap for how the department scales output without scaling headcount at the same rate.
- Own the Digital Asset Management (DAM) pla…