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UAE National Merchandise Operations Administration Assistant

About the role

Job

Overview

The Merchandise Operations Administration Assistant (UAE National) provides administrative and operational support to the merchandising team to ensure smooth execution of merchandising activities across channels. Working closely with Merchandising Managers and cross-functional colleagues, this role is responsible for maintaining product data integrity, assisting with product launches, managing documentation, and supporting reporting and stock tracking. The role requires strong attention to detail, effective communication skills, and the ability to work in a fast-paced retail environment.

Key Responsibilities

  • Ensure accuracy and completeness of product information across internal systems and merchandising platforms, updating records as required.
  • Support the end-to-end product launch process by preparing and validating launch paperwork, images and assets, and liaising with relevant teams to ensure timely go-live.
  • Maintain and update product categorisation, filters and internal search tagging to help products remain easy to find for customers and internal stakeholders.
  • Assist with daily site and catalogue checks to confirm product assortments, promotions and editorial placements are displayed correctly.
  • Monitor stock and availability for featured and promotional products, flagging risks and coordinating with supply chain and stores to mitigate out-of-stocks.
  • Prepare routine merchandising reports and basic analyses (e.g., product performance, stock levels, list accuracy) to support decision-making.
  • Support updates to merchandising calendars, campaign documentation and task trackers to ensure teams are aligned with priorities and timelines.
  • Assist in competitor checks and simple trend observations to inform merchandising recommendations.
  • Build and maintain effective working relationships across merchandising, e-commerce, planning, marketing and store teams to ensure smooth execution of activities.
  • Take ownership of administrative tasks and ad hoc projects, ensuring accur…
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