Business Consultant / Account Manager
About the role
About Property Finder
Property Finder is the leading property portal in the Middle East and North Africa (MENA), dedicated to shaping an inclusive future for real estate while spearheading the region's growing technology ecosystem.
At its core is a clear and powerful purpose:to change living for good in the region.
Founded on the value of great ambition, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform delivers a seamless and enriching experience, empowering buyers and renters to make informed decisions.
Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse technology company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate across MENA.
Role Overview
As a key contributor to Property Finder's success, the Account Manager is responsible for retaining and growing an established portfolio of customers within a designated emirate.
Through strategic account management, consultative support, and data-driven insights, the role helps customers maximize the value of Property Finder's solutions. The Account Manager builds trusted, long-term relationships, manages renewals, reduces churn, and identifies relevant cross-sell and upsell opportunities within existing accounts.
Bonus compensation is linked to the achievement of key performance targets, including customer retention, renewals, account growth, and revenue performance.
Key Responsibilities
- Develop expert knowledge of Property Finder's solutions portfolio and act as a trusted adviser to customers.
- Manage a designated portfolio of existing real estate brokerage accounts.
- Build and maintain strong, long-term relationships with key customer stakeholders and decision-makers.
- Take ownership of the complete account lifecycle, including onboarding, engagement, retention, renewal, and account growth.
- Conduct r…