Account Executive
About the role
Why qlub
The end of a great meal shouldn't be the slow part. Waiting for the check, finding someone to take payment, splitting a bill by hand. qlub removes that friction. Guests scan a QR code and pay in seconds. No app, no download, no waiting.
From Pay-at-Table and Digital Menus to Order-and-Pay, Payment Links, and SoftPOS terminals, we handle the full payment experience so restaurants can focus on what they do best: great hospitality. Less friction means faster table turnover, smoother operations, and higher profit.
We're a fast-scaling fintech backed by Mastercard, Mubadala, e& and Shorooq. $72M raised, live across multiple markets worldwide, and headcount doubled in the past year. We're building the teams that take us to the next stage.
The role
qlub is scaling fast across markets worldwide, and we look for people who take real ownership of their work. As our next Account Executive, you'll help drive our growth in account management, building, shipping, and delivering results from day one. You'll work closely with operators and partners to turn frictionless payments into real growth for restaurants. If you thrive in a fast-moving, build-from-scratch environment, this role is for you.
What you'll own
Relationship Management
- Build and maintain strong relationships with partner restaurants within your portfolio
- Serve as the go-to point of contact for daily operational support and queries
Performance & Adoption
- Monitor account performance (adoption, transaction volumes, and operational usage)
- Identify and resolve challenges, coordinating with internal teams where required
- Proactively address risks (churn, adoption drop, or competitive threats)
Growth & Retention
- Educate partners on new features and products to encourage adoption
- Identify upsell opportunities and contribute to retention strategies
Collaboration & Insights
- Work with cross-functional teams (Enablement, Tech, Support, and Sales) to deliver a seamless partner experience
- Share partner feedback to inform product improvement…