Key Account Manager

Why qlub

The end of a great meal shouldn't be the slow part. Waiting for the check, finding someone to take payment, splitting a bill by hand. qlub removes that friction. Guests scan a QR code and pay in seconds. No app, no download, no waiting.

From Pay-at-Table and Digital Menus to Order-and-Pay, Payment Links, and SoftPOS terminals, we handle the full payment experience so restaurants can focus on what they do best: great hospitality. Less friction means faster table turnover, smoother operations, and higher profit.

We're a fast-scaling fintech backed by Mastercard, Mubadala, e& and Shorooq. $72M raised, live across multiple markets worldwide, and headcount doubled in the past year. We're building the teams that take us to the next stage.

The role

qlub is scaling fast across markets worldwide, and we look for people who take real ownership of their work. As our next Key Account Manager, you'll own a named portfolio of qlub's most strategic F&B groups: the multi-outlet chains and hospitality brands that drive the biggest share of our volume. You'll be the person those partners call first. You'll protect and grow the revenue in your book, build the joint plans that expand qlub across their outlets, and turn a payments vendor relationship into a real commercial partnership. If you thrive in a fast-moving, build-from-scratch environment, this role is for you.

What you'll own

• Own a named portfolio of qlub's largest F&B groups, from executive sponsors down to store-level operators, and be the single point of accountability for their success.
• Hit retention and expansion targets across your book: grow GMV, drive adoption across new outlets and new products, and defend against churn.
• Build and run joint business plans and quarterly reviews with each key account, with clear goals, owners, and timelines both sides sign up to.
• Negotiate and manage commercials, renewals, and expansion terms that work for the partner and for qlub.
• Spot risk early. Adoption drops, quiet outlets, competiti…