Junior Technical Project Manager (Konan & Doxter)

About Synapse Analytics

Synapse Analytics builds AI-powered platforms that help financial institutions make faster, better, more transparent decisions. Konan, our decisioning and workflow platform, digitizes credit decisioning end to end inside banks and lenders. Doxter, our document intelligence platform, turns unstructured client documents into structured, usable data. We implement both inside regulated financial institutions across MENA and LATAM, and our Delivery team is the function that turns a signed contract into a live, value-generating platform.

About the Role

Konan and Doxter are only as valuable as how well they are configured to each client's reality. A bank's credit policy (its eligibility rules, scorecards, limits, and approval workflows) and a lender's document set have to be understood, translated, and built into the platform accurately. The Junior Technical Project Manager exists to become the product expert our clients and our delivery team rely on.

You will join our global Project Management team, work under a Senior Project Manager, and learn alongside our Konan subject matter experts. On assigned implementations you will own the product side of delivery: reviewing client credit and risk policies, ingesting them into Konan, configuring Doxter document extraction, proving through testing that every configuration behaves as the client intended, and helping clients get the most out of the platform once it is live. The role combines project management discipline with deep, hands-on product fluency.

This is a growth role. Within 12 to 18 months, we expect the right person to own the full product configuration of an implementation and to be recognised as the Konan and Doxter expert for a portfolio of clients.

What You Will Do

Konan Policy Review & Ingestion

• Review client credit and risk policy documents, underwriting guidelines, and product programs, and break them down into structured, implementable logic: eligibility and knockout rules, scorecards, decision…

We are looking for someone analytical and technically minded who loves getting deep into how a product really works, and who wants to become the person clients ask for by name. We are not looking for a finished product; we are looking for the foundations and the drive to build on them.

Background & Experience

• 0 to 2 years of professional experience in software implementation, product configuration, business analysis, credit or risk analysis, QA, solutions consulting, or a similar role. Strong internships and graduate programmes count.
• A degree in Computer Science, Engineering, Information Systems, Finance, Economics, or a related quantitative discipline.
• Any exposure to banking, lending, credit, or risk is a meaningful advantage.

Analytical & Technical Ability

• Able to read a dense policy or rules document and extract its underlying logic accurately and completely.
• Comfortable with rule-based and logical structures: conditions, decision trees, calculations, and workflows.
• Comfortable working with data: advanced Excel, basic SQL, and structured formats such as JSON.
• Picks up software products quickly and is not satisfied until they understand how they really work.

Precision & Ownership

• Attention to detail that borders on obsessive. A misconfigured rule means a wrong credit decision for a real customer.
• Highly organised; manages several client configurations at once and follows through without constant supervision.
• Takes initiative: sees what needs doing and does it.

Communication

• Full professional fluency in both English and Arabic (written and spoken). This is mandatory.
• Able to explain policy and configuration logic clearly to credit, business, and technical audiences.
• Comfortable growing into leading demos, workshops, and training sessions.

Critical Thinking

• Breaks complex policies and

requirements

into clear, testable components.

• Questions assumptions and asks what the client actually meant, not just what they wrote.
• Thinks about edge cases before they reach production.

Nice to Have

• Exper…