Officer - Claims

About Tameeni

Tameeni is the first authorized online insurance aggregator in KSA, providing innovative digital insurance solutions across multiple insurance products. Through technology and a customer-centric approach, Tameeni aims to simplify the insurance journey and deliver a seamless digital experience to its customers.

Job Summary

The Claims Officer is responsible for processing and assessing insurance claims accurately and efficiently, ensuring compliance with company policies and regulatory requirements, while supporting claimants and relevant stakeholders throughout the claims process.

Job Objectives

• Ensure accurate and timely processing of insurance claims.
• Verify claim documentation and assess claim validity.
• Support a smooth and efficient claims experience.
• Ensure compliance with internal policies and applicable regulatory requirements.
• Maintain accurate and complete claims records.

Job

Responsibilities

Claims Processing & Assessment

• Process insurance claims accurately and within the required timelines.
• Review and verify claim documentation for completeness and accuracy.
• Assess claim validity in accordance with applicable policies and procedures.
• Follow up on missing information or documentation when required.

Customer & Stakeholder Communication

• Communicate with claimants regarding claim

requirements

and status.

• Coordinate with relevant internal and external stakeholders throughout the claims process.
• Handle claim-related inquiries and provide appropriate support.

Compliance & Documentation

• Maintain accurate and up-to-date claims records.
• Ensure claims are processed in accordance with company policies and regulatory requirements.
• Escalate claim issues or exceptions when required.

Job

Requirements

Educational Qualification

• Bachelor's degree in Insurance, Business Administration, or a related field.

Licenses & Certifications

• IFCE certification is required.

Previous Work Experience

• 0-3 years of experiencein claims processing or a relevant insurance function.

Skills and Abilities

• Strong analyt…