Coding Representative

ABOUT THE ROLE

We're looking for a Coding Representative to handle user registration with the EGX independently, with minimal supervision.

The role includes registering users end-to-end, running daily operational scripts, using SQL to pull and review data.

It also involves coordinating with the EGX to resolve issues, working with other teams, along with identifying the root causes of issues.

WHAT YOU'LL DO

• Register users with EGX, end to end
• Write and edit SQL queries to pull and review data
• Prepare and run daily operational scripts (ID downloads, bookings, etc.)
• Review your own work and track each case.
• Coordinate with the EGX and other teams to resolve issues

WHAT YOU'LL NEED

• Strong data entry accuracy
• Good working knowledge of Google Sheets (functions, filters)
• High attention to detail, especially with documentation and data accuracy
• Strong sense of ownership - able to work with minimal supervision.
• Confident communication skills.
• Comfortable coordinating with other teams/departments
• Analytical mindset - able to trace an issue back to its root cause

NICE TO HAVE

• Support Communication skills - useful for handling users chats directly and helping resolve their issues when needed.
• Working knowledge of SQL (able to write and edit queries independently)

WHO ARE WE?

Thndr was founded on a bold dream to democratize access to investing through smart tech and human-centric design. This is simply our way of saying we give anyone with a smartphone the simple and easy access they need to preserve and grow their wealth. At the same time, we're shaping the future of investing while actively driving the economies we serve by promoting local investment products.

History has shown that investing is the single greatest way to build long-term wealth, but before Thndr, only a very small percentage of people had access to it due to:

• High barriers to entry - In the form of excessive minimum account balances, complex, outdated onboarding, and low financial literacy.
• Irrelevant experience - Catered toward exper…