Head of Operations

Thndr·LinkedIn·Cairo Office·Hybrid·Full-time·5 days ago

Ops

About the role

ABOUT THE ROLE

Thndr is building the primary investment account in Egypt and aims to redefine active trading across the MENA region into one platform. We believe stock markets are the flywheel of the economy. Deep, liquid, and accessible capital markets drive capital formation, encourage entrepreneurship, and create a virtuous cycle of wealth creation.

The Operations function sits in the core of the engine. As Head of Operations, you'll own that engine. The mandate is operational excellence at scale: build operations across systems that run reliably, raise the standard of execution, and shape how the function performs as Thndr expands across markets, asset classes, and millions of customers.

WHAT YOU'LL DO

You'll define the operating model across Trading Ops, Financial Ops, and Account Opening: how the team is organised and what success looks like at every level

You'll own the daily and ad-hoc cycles that keep the platform running end-to-end across every market we operate in.

Daily settlement, end of day processes, and reconciliation cycles across the different markets
Corporate actions: dividends, splits, capital increases, IPOs, tender offers, and the rest of the lifecycle
Mutual fund operations: order processing, payments, reconciliation with asset managers, onboarding new funds
Funding operations across all channels, with same-day exception handling
Build and grow the team that delivers all of this - operations managers and specialists across trading, money movement, and account opening
You'll own incident management as a core operational discipline

WHAT YOU'LL NEED

We're looking for someone with sharp analytical instincts, a builder's orientation, and the operational discipline to execute at pace in a complex environment.

The background that sets you up well: strategy consulting, investment banking, business operations, or a high-ownership generalist role at a fast-growing company.