ICQA Supervisor (Saudi National), MEATR ICQA

As a Supervisor, you'll strive to plan beyond your own needs, ensuring the sufficient resourcing of your function. This will include identifying training needs, staying on top of absence & performance management, as well as coaching and continuous monitoring of your department to engender a greater culture of productivity. Supervising day-to-day activities with responsibility for the overall safety, quality and performance and member experience of either Inbound or Outbound FC operations; Setting and clarifying departmental

requirements

and expectations while creating an environment of teamwork, collaboration and open communication; Understanding safety procedures, ensuring safe working practices and documenting accidents/incidents timely; Prioritizing appropriately meeting deadlines; Exhibiting professional behavior while coping well with ambiguity and change; Driving results and approaching obstacles proactively; Ensuring company policies are communicated and enforced consistently; Sourcing and nurturing ideas and rolling them into the creation of improvement plans; Taking proactive steps to ensure that best practices are shared across all departments, shifts and within the entire organization; Working closely with (HR, Facilities, Safety and IT) to build and secure support and resources for projects and initiatives; Tracking production metrics and utilizing data to develop strategies for continuous improvement and reporting to management; Assisting with the establishment of long-term operational strategic plans; Mentoring, providing training and development to optimize performance, creating organizational depth and individual growth; Recognizing top performance, coaching and progressive discipline for poor performance; Proposing and implementing improvements in equipment and processing methods; Conducting timecard review daily and weekly to ensure pay accuracy; Performing other duties with flexibility as assigned, rotating to other shifts/departments and working ex…

• 1+ years of Microsoft Office products and applications experience
• High school or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required
• Honest with highest integrity; Dedicated to quality and high standards; Supportive of values following policies and procedures; Positive, ambitious, energetic, hardworking with a strong work ethic; A team player valuing co-worker's opinions treating everyone with courtesy and respect; Able to communicate effectively and take direction; Dependable, responsible, reliable and mature; Exceptional listener who is well organized and has an eye for detail; Able to work in a team environment, provide honest and direct feedback; Able to handle ambiguity, changing priorities and use good judgment in stressful situations; Experienced with performance metrics; Analytical with problem solver abilities; Self-motivated, structured, accurate, result driven, ready to improve and open to change; Proven history of illustrating a dedication to meeting

requirements

of internal and external customers, responding to all requests promptly, thoroughly and timely; Ability to multi-task, handling multiple issues; Experienced in MS Office, other operating systems, warehousing systems and applications such as Warehouse Management Systems (Highjump); Able to work in a fulfillment center environment that may be noisy, walking and standing for long periods of time, lifting up to 50 pounds, bending and using mechanical equipment as part of production activities; Flexible to work a variety of hours as the business demands, including overnight, weekends and holidays.

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