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Sr. Program Manager, Product Safety and Compliance team

Project/Program/Product Management--Non-Techamazon-businessno-team-listed

About the role

We are looking for a talented Senior Product Safety and Compliance Manager to help shape how product safety is managed across Africa, the Middle East, and Türkiye (AMET). You will own the regional product safety risk position, deciding how Amazon's safety policies apply to the specific risks and regulations of our region.

You will work with stakeholder teams including Selling Partner, Business, Legal, Customer Service, and Technology, and represent Amazon directly to regulatory authorities across the region. You will assess high-risk product categories, evaluate product test results, and apply the right mix of controls to reduce safety risk precisely, protecting customers while enabling the business to grow. You will bring together regional risk judgment, localization, and regulatory engagement to build and own the programs that make product safety work end to end across AMET stores.

Key job

responsibilities

  • Own regional product safety risk and ensure regulatory

requirements

are met across Amazon's supply and customer operations in the AMET region.

  • Lead efforts to review and localize validation processes for newly onboarded, highly regulated products.
  • Collaborate with external regulatory authorities and design schemes to ensure product safety across AMET Amazon stores.
  • Drive resolution of product safety issues raised through customer complaints, customer reviews, internal follow-up actions, and product recall requests from external bodies.
  • Design, implement, and maintain product safety processes that interface with cross-functional teams and use classification and restriction databases.
  • Assess regional risk and apply proportionate risk-reduction measures for high-risk product categories.
  • Work effectively across functions and leverage available resources as the Amazon business grows.
  • Based in Dubai, UAE. Fluency in Arabic and English required.

A day in the life

Your main job is making sure the products customers buy from us across the region are safe and meet local rules. You will…

Requirements

  • Bachelor's degree or equivalent
  • 6+ years of program or project management experience
  • Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
  • 5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience
  • 3+ years of program

requirements

definition and data and metrics leveraging to drive improvements experience

  • Professional auditing qualification, or similar risk or compliance credentials
  • Experience with SQL and Excel

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visithttps://amazon.jobs/content/en/how-we-hire/accommodationsfor more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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