Sr. Tech Infra Program Manager, OIS NANO

Operations Infrastructure Services (OIS) provides the technology infrastructure backbone of every Amazon fulfillment site globally - and Quick Commerce is rewriting the rules of how that infrastructure gets built. This role owns that transformation for an entire country.

Quick Commerce demands a fundamentally different approach: frugal, vendor-managed infrastructure that launches at unprecedented velocity while maintaining enterprise-grade availability. As the country's single-threaded infrastructure owner, you will define the network and device strategy that enables Amazon to launch and operate hundreds of sites at speed and at a fraction of traditional cost. You will own the country-level technology roadmap, drive vendor relationships, govern availability and financial outcomes, and partner directly with senior business operations leadership. Quick Commerce is the fastest growth vector for Amazon Stores, and team NANO (Network and Assets for Nimble Operations) shapes its technology backbone.

Key job

responsibilities

The NANO TIPM owns the country-level infrastructure strategy - defining architecture standards and readiness criteria against which all site launches execute. For network infrastructure, the TIPM owns end-to-end scope from vendor selection through SLA governance through financial outcome. For End-User Equipment (associate-facing devices such as scanners, workstations, and printers), the TIPM owns identification and recommendation while partnering with Device Tech for certification. The role's

responsibilities

fall into four themes - Theme 1 sets the framework, Theme 2 executes, Theme 3 governs, and Theme 4 feeds business needs back into Theme 1.

Theme 1 - Strategy, Vendor Management, and Contract Governance: Own the country's network technology roadmap, drive vendor selection end-to-end, and identify end user devices meeting regional cost and performance targets across all applicable site types.

Theme 2 - Site Launch and Network Deployment: Define playbooks, a…

• 5+ years of program management or technical project management experience
• Bachelor's degree or equivalent in a related technical field
• Experience managing large-scale projects from end to end
• Knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices
• Experience managing conflict, escalations, negotiating compromise, influencing others and problem solving with engineering teams
• Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results, or experience communicating results to senior leadership
• Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
• Bachelor's degree or equivalent in a technology field

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