Vendor Operations Associate – Strategic Initiatives

Interested in working on an innovative and high-impact business that is changing the way customers think about grocery? The MENA Grocery team (UFG) is offering a role to own building new business from ground Zero.

The Vendor Operations team at Amazon is dedicated to guiding and supporting vendors to ensure a seamless experience when interacting with Amazon's systems. As part of this team, your primary responsibility will be to assist vendors in optimizing their operations on the Amazon platform. You will help them become proficient in using Amazon tools and provide hands-on support for tasks such as purchase order (PO) management, shipment coordination and more.

In this role, you will work closely with vendors to help them procure catalog content, resolve operational issues and improve their performance. Your tasks will also include conducting face-to-face interactions with vendors, manufacturers and customers, identifying and correcting errors and maintaining accurate records of all work performed. Beyond day-to-day operations, you will be expected to drive process improvement initiatives and actively participate in stakeholder meetings.

You will play a critical role in improving operational performance metrics, managing inventory levels, and enhancing vendor performance. This will require collaboration with various internal teams, including in-stock managers, vendor managers, program managers and fulfillment partners. The ideal candidate will have strong analytical and execution skills to handle daily operations and continuously drive process improvements and automation.

An ideal candidate should have

• Passion for business development and operational excellence.
• Strong interpersonal skills, with a focus on building collaborative relationships.
• Detail-oriented with excellent accuracy in data handling and reporting.
• Problem-solving mindset, with the ability to identify and implement process improvements.
• Willingness to take the initiative, handle additional responsibilities,…

• Bachelor's degree
• Experience with computer skills, including proficiency in MS Office (Word, Excel, PowerPoint), or experience in MS Office including Excel
• Experience effectively communicating complex concepts through written and verbal communication
• Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in a fast-paced, high-tech company
• Experience with procurement processes such as placing POs, managing lead times, and vendor coordination is desirable.
• Experience working with large, complex data sets
• Knowledge of SQL
• Bachelor's degree, or experience at Amazon

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