Foodics

Expansion Sales Executive

Information Technology and ServicesCustomer Operations

About the role

Who Are We❓

We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.

The Job in a Nutshell💡

The Expansion Executive is responsible for managing expansion sales requests from existing customers while driving upselling and cross-selling opportunities. This role ensures that expansion deals are efficiently processed while maximizing revenue through additional product sales. Since expansion revenue is typically self-driven by customer requests, the executive focuses on enhancing deal value by strategically including upsell and cross-sell products.

What Will You Do❓

Expansion Sales Management

  • Handle incoming new branch sales requests from existing customers.
  • Generate and send quotes promptly, ensuring accuracy and alignment with customer needs.
  • Track expansion requests and ensure timely follow-ups to close deals efficiently.

Upselling & Cross-Selling Focus

  • Identifying new upselling & cross-selling opportunities from existing customers through outbound activities.
  • Identify and recommend additional products to maximize revenue from expansion deals.
  • Ensure that every expansion quote includes relevant upsell/cross-sell products before sending to the customer.

Sales Process & Coordination

  • Work closely with internal teams to ensure smooth processing of expansion sales.
  • Communicate effectively with customers regarding their expansion needs and available solution…
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