Key Account Manager

Who Are We❓

We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.

The Job in a Nutshell💡

As a Key Account Manager at Foodics, you will be at the forefront of our business, responsible for managing and nurturing relationships with our enterprise, key clients. You will play a pivotal role in driving revenue growth, ensuring client satisfaction, and expanding our market presence. This position requires a strategic mindset, strong interpersonal skills, and a passion for delivering exceptional service.

What Will You Do❓

• Build and maintain strong, long-lasting relationships with enterprise, key clients, understanding their business needs and objectives.
• Proactively identify opportunities for upselling and cross-selling additional products or services to Foodics existing clients.
• Gain a thorough understanding of assigned client's needs, business objectives and processes to ensure that they successfully adopt and deploy Foodics
• Drive revenue growth through effective account management, negotiation, and contract renewals.
• Serve as the primary point of contact for key clients, advocating for their needs within the organization and ensuring their satisfaction.
• Stay abreast of industry trends, market dynamics, and competitor activities to identify opportunities and mitigate risks.
• Boost client retention through enhanced engagement, meeting their needs, ex…