Senior People Operations Specialist
Information Technology and ServicesPeople & Culture
About the role
Who Are We❓
We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.
The Job in a Nutshell💡
We are seeking a highly experienced and detail-oriented Senior People Operations professional to serve as the cornerstone of our employee experience and administrative excellence. This role is critical in ensuring seamless HR operations across the entire employee lifecycle, with a strong emphasis on accuracy, compliance, and exceptional service. You will own all core people's operational processes, manage complex payroll and
benefits
administration, and act as the primary guardian of legal compliance in our regions of operation. The ideal candidate is a proactive problem-solver, a master of HRIS and payroll systems, and a trusted advisor to employees and managers alike.
What Will You Do❓
- Employee Lifecycle Management:
- Own the end-to-end employee journey, including preparing and issuing legally compliant employment contracts, offer letters, and amendments.
- Manage comprehensive onboarding and orientation programs, ensuring a stellar first-day experience.
- Administer employee status changes, handling promotions, transfers, and related documentation.
- Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.
- Manage all employment-related letters and documentation with the highest level of accuracy and con…