Product Designer (Saudi Nationals Only)

About Lucidya

Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand their customers and take action across the entire customer lifecycle.

Our platform brings together products including Social Listening, OmniServe, Survey, and AI Agent, helping enterprise organizations across the region turn customer data into better experiences and measurable business outcomes.

As Lucidya continues to scale, our products are becoming more sophisticated and our customers more demanding. Design has an increasingly important role to play in making sure that complexity doesn't become the customer's problem.

Why this role matters

At this level, we're looking for someone who can move beyond simply executing designs andown problems from beginning to end.

You'll take ambiguous customer and business problems, work with Product and Engineering to understand what we're trying to achieve, explore different approaches, and drive the design through to implementation and iteration.

You'll be working on products that can involve significant amounts of data, complex workflows, AI-powered functionality, and bilingual experiences. The challenge isn't simply making these products look good - it's making themeasy to understand, efficient to use, and genuinely useful for enterprise customers.

You'll have meaningful independence, but you're not expected to operate alone. You'll work alongside senior designers, Product Managers, Engineers, UX researchers, and UX writers. The strongest person in this role will know when to push their own thinking, when to ask for input, and when to challenge an assumption.

What You'll Do

• Own design problems end-to-end.You'll take ownership from understanding the problem and defining the user experience through wireframes, prototypes, high-fidelity UI, handoff, implementation, and post-launch iteration.
• Turn ambiguity into clarity.

Requirements

won't always arrive perfectly defined. You'll work with Product, Engineering, Research,…