Strategic Vendor Manager

Role Overview

The Strategic Vendor Manager is a key commercial role within the Commercial team. You are responsible for owning and growing a portfolio of Mumzworld's most important vendor partnerships, driving revenue, margin and long-term partnership value across the business.

You lead vendor strategy, joint business planning, commercial negotiations and performance management. You work closely with Category, Marketing, Supply Chain, Finance and Tech to make sure every strategic vendor is aligned with Mumzworld's growth objectives, customer promise and operational standards.

The ideal candidate has a vendor management, key account, category or buying background in e-commerce, retail, FMCG or marketplace environments. They bring strong commercial acumen and a data-driven approach, and they understand that the best partnerships are built on trust, shared goals and results for both sides.

What You'll Be Doing

Vendor Strategy & Portfolio Ownership:Own and manage a portfolio of strategic vendors across Mumzworld's ecosystem. Drive revenue growth, margin improvement and long-term partnership value, and make sure each vendor's direction supports category and company objectives.

Joint Business Planning:Develop joint business plans (JBPs) with key vendors that set shared goals for growth, range, availability, promotions and investment. Track delivery against these plans and adjust them as the business evolves.

Vendor Performance Management:Monitor and review vendor performance against agreed KPIs, including sales, margin, availability, promotional effectiveness and operational SLAs. Hold regular business reviews and address underperformance early and constructively.

Commercial Negotiation:Lead negotiations on pricing, margins, trading terms, promotions, exclusivity and marketing investment. Secure the best possible commercial terms to support profitability, while keeping vendor relationships strong.

Incremental Revenue & Vendor Investment:Identify and grow incremental revenue stream…