Merchandising Operations Assistant- Temporary Contract (1 year)

Job

Overview

The Merchandising Administration Assistant will provide essential administrative and operational support to the Merchandising team, helping maintain accurate product, order and inventory information across assigned categories. Working closely with Buying, Planning, Supply Chain, Warehouse, Finance and Content teams, the role will support the smooth flow of merchandise from order placement through to delivery and online launch. The successful candidate will be highly organised, detail-oriented and confident working in a fast-paced luxury fashion environment.

What You'll Be Doing

• Maintain accurate product, purchase-order and inventory information across relevant systems, trackers and databases.
• Support the creation, maintenance and updating of purchase orders, ensuring all product details, quantities, prices and delivery dates are recorded correctly.
• Work closely with Assistant Buyers, Buyers and Merchandisers to update order trackers and provide regular status updates.
• Follow up with suppliers regarding order confirmations, delivery timelines, shipping documentation and outstanding information.
• Coordinate with Warehouse and Logistics teams to monitor inbound shipments and investigate delivery discrepancies, shortages or damaged merchandise.
• Support the processing of product receipts, cancellations, returns to vendors, transfers and other inventory adjustments.
• Assist with the preparation of weekly reports, stock updates and administrative summaries for the Merchandising and Buying teams.
• Maintain accurate records of product information, including descriptions, pricing, sizing, colour, composition and country-of-origin details.
• Coordinate with Content, Production and Creative teams to ensure product information and assets are available for online launches.
• Support the resolution of system, product or order-related issues by liaising with relevant internal teams and external partners.
• Assist with supplier onboarding, vendor documentation and the maintenance of brand and…