Senior Merchandising Operations Assistant-Temporary Contract (1 year)

Job

Overview

The Senior Merchandising Administration Assistant will provide high-quality administrative and operational support to the Merchandising team, helping maintain accurate product, purchase-order and inventory information across assigned categories. Working closely with Buying, Planning, Supply Chain, Warehouse, Finance, Content and other cross-functional teams, the role will support the smooth flow of merchandise from order placement through to delivery, receipt and online launch. The successful candidate will be highly organised, detail-oriented and confident managing multiple priorities in a fast-paced luxury fashion environment.

Key Responsibilities

• Maintain accurate product, purchase-order and inventory information across relevant systems, trackers and databases.
• Support the creation, maintenance and updating of purchase orders, ensuring product details, quantities, prices, currencies and delivery dates are recorded correctly.
• Review administrative processes and data entries completed by junior team members, helping to ensure accuracy and consistency.
• Work closely with Buyers, Assistant Buyers, Merchandisers and Planners to maintain order trackers and provide regular status updates.
• Follow up with suppliers regarding order confirmations, delivery timelines, shipping documentation, invoices and outstanding information.
• Coordinate with Warehouse and Logistics teams to monitor inbound shipments and investigate delivery discrepancies, shortages, overages or damaged merchandise.
• Support the processing of product receipts, cancellations, returns to vendors, transfers and other inventory adjustments.
• Assist with the reconciliation of purchase orders, invoices, deliveries and inventory records, escalating discrepancies where required.
• Prepare and maintain weekly reports, stock updates, order summaries and administrative analysis for the Merchandising and Buying teams.
• Maintain accurate product information, including descriptions, pricing, sizing, colour, composition, count…