Senior Manager - Business Applications

Job Summary

Rasan is seeking an experienced and strategic Business Applications Senior Manager to own the end-to-end lifecycle of the organization's internal business-critical applications. In this role, you will be responsible for ensuring that Rasan's enterprise platforms - including ERP, CRM, Helpdesk, and Call Center systems - are optimally configured, deeply integrated, and continuously evolving to meet the needs of a fast-scaling technology company. You will act as the strategic bridge between business stakeholders and technical teams, translating operational challenges into scalable system solutions while maintaining the highest standards of governance, security, and service quality.

Job Objectives

·Own and drive the strategic roadmap for all internal business applications, ensuring platforms are aligned with Rasan's growth strategy and continuously optimized to support evolving operational needs.

• Maximize the value of Rasan's technology investments by ensuring business applications are fully utilized, deeply integrated, and deliver measurable ROI across all functions they serve.
• Act as a trusted strategic partner to department heads and senior leadership, proactively identifying opportunities where technology can eliminate inefficiencies, reduce costs, and accelerate business outcomes.
• Build and maintain a high-performance, scalable application ecosystem that supports Rasan's expansion across markets, business units, and product lines without disruption to operations.
• Establish a culture of operational excellence, continuous improvement, and data-driven decision-making within the business applications function - setting the standard for how enterprise tools are managed and governed at Rasan.
• Lead vendor strategy and partnership management to ensure Rasan secures best-in-class tools, favorable commercial terms, and reliable service levels that support long-term business continuity.

Job

Responsibilities

Application Strategy and Roadmap Ownership

·Define, own, and execute…