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Head of Finance Operations

Finance & Business Support

About the role

Before jumping into all the information

about the role

and what you can bring to the table, let us introduce ourselves real quick.

About us

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable.

Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search.

We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L'Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.

Insider One was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. Loved by customers, recognized by analysts, we are the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need. Don't just take our word for it - see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves.

From day one, Insider One's mission has not only been to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Te…

Responsibilities

What You Will Do

  • Own and lead Insider One's Finance Operations function globally, including Accounts Payable, Procure-to-Pay, treasury, and cash management across all 30 operating countries.
  • Manage Insider One's banking relationships across multiple geographies, ensuring optimal account structures, payment capabilities, and cost efficiency.
  • Oversee day-to-day payment operations, ensuring accuracy, timeliness, and compliance across all payment types and jurisdictions.
  • Build and continuously optimize Procure-to-Pay workflows and systems, driving efficiency and control across the full purchase-to-payment cycle.
  • Proactively identify operational gaps, inefficiencies, and risks, taking full ownership of developing and implementing practical solutions without waiting for direction or escalation.
  • Stay close to operational details, challenge existing ways of working, and step in directly when needed to resolve complex issues and ensure execution.
  • Lead and develop a geographically distributed Finance Operations team, fostering a culture of ownership, operational excellence, and continuous improvement.
  • Partner with Controlling, FP&A, Legal, and Procurement on cross-functional processes, ensuring Finance Operations is a reliable and proactive partner to the business.
  • Drive cross-functional initiatives from start to finish, ensuring clear accountability, timely execution, and measurable outcomes, even when

responsibilities

span multiple teams or countries.

  • Drive automation and technology adoption across Finance Operations, reducing manual effort, improving accuracy, and building scalable infrastructure.
  • Own cash positioning, liquidity management, and short-term cash forecasting globally, ensuring Insider One always has full visibility into its financial position.

What You Will Need

  • 8+ years of experience in Finance Operations, Treasury, or a related senior finance leadership role, with meaningful exposure to multi-country environments.
  • Strong experience managing payment operations, banking rela…

Benefits & compensation

We aren't just hiring for a position; we are hiring for a mission - a mission to build a lasting legacy that will set the benchmark for the most progressive tech companies out there.

To do this, we are looking for exceptional talent to join a community of good-hearted individuals who take high ownership and are relentlessly driven to go the extra mile.

If this sounds like

who you are

and where you aspire to be, we are excited to meet you.

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

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