Senior Product Manager

Job Summary

We are seeking a Senior Product Manager to own the full lifecycle of new digital products and features, including our new fintech financing solution and our shared microservices platform. The role combines business and technical expertise with a big-picture vision and the drive to deliver it.

Job Objectives

• Define and execute product vision, strategy, and roadmap.
• Identify customer needs, market opportunities, and competitive trends.
• Prioritize and deliver products that maximize customer and business value.
• Lead cross-functional teams through the end-to-end product lifecycle.
• Drive successful product launches, adoption, and continuous improvement.
• Track product performance and optimize based on data and insights.
• Build strong product capabilities and stakeholder engagement across the organization.

Job

Responsibilities

Product Strategy, Vision, Customer and Market Insight

• Define the product vision, strategy, and lifecycle in line with company goals, user needs, and the business roadmap.
• Identify innovative, market-leading features and opportunities for the region.
• Act as the voice of the customer through interviews, surveys, analytics, and usability research.
• Conduct market research and competitive benchmarking across insurance and fintech.

Roadmap, Backlog, and Delivery

• Own the product roadmap and backlog, prioritizing by customer value, ROI, and available resources.
• Write epics, user stories, requirements, and acceptance criteria, and ensure stories are ready for development.
• Develop end-to-end service blueprints covering primary journeys and exception paths.
• Lead agile delivery with Design and Engineering, including sprint planning, daily scrums, and iteration reviews.
• Treat internal teams as customers: prioritize their needs, drive adoption, and define service APIs and documentation with Engineering.
• Track service KPIs such as adoption, availability, and reliability, and manage versioning and change communication.

Metrics and Performance

• Define and monitor feature KPIs and da…